Privacy Policy

Hotel Sylvania Palace
Effective Date: 1st Apr-2025

At Hotel Sylvania Palace, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website.

  1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, and payment details when making reservations or inquiries.
  • Booking Information: Stay details, room preferences, and special requests.
  • Technical Information: IP address, browser type, operating system, and browsing behavior on our website.
  • Cookies and Tracking Technologies: To enhance your browsing experience and improve our services.
  1. How We Use Your Information

We use your data to:

  • Process reservations and provide hotel services.
  • Respond to inquiries and customer support requests.
  • Improve our website and enhance user experience.
  • Send promotional offers, newsletters, or updates (with your consent).
  • Comply with legal obligations and ensure security.
  1. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Service Providers: Payment processors, booking partners, and IT service providers to facilitate hotel operations.
  • Legal Authorities: When required by law or to protect our rights.
  1. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure.

  1. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications.
  • Restrict or object to data processing in certain cases.
  1. Cookies Policy

Our website uses cookies to enhance functionality and analyze traffic. You can manage cookie preferences through your browser settings.

  1. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

  1. Changes to This Policy

We may update this policy periodically. Any changes will be posted on this page with an updated effective date.

  1. Contact Us

For any questions about this Privacy Policy, please contact us at: Hotel Sylvania Palace

Address: Chiraigaon, Bariyasanpur, Near Sandaha Flyover Bridge, Sarnath, Varanasi-221007, Uttar Pradesh, India
Email: services@sylvaniapalace.com
Contact: +91 83540 10348

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